Support Center

Gateway document downloads

Find datasheets and manuals by model, product type or document type before sending project requirements.

NJ-iot530 smart street light gateway with GPS positioning and pole tilt detection
NJ-iot530 · GPS positioning & pole tilt detection
7PDF documents
4Datasheets
2Manuals
PDF Library

Search results

7 documents found

File name Product type File type Actions
NJ-IOT-530 Smart Street Light Gateway Datasheet NJ-IOT-530 · 15 pages
Smart Street Light Gateway Datasheet
NJ-iot600 5G RedCap Smart Gateway Datasheet NJ-iot600 · 6 pages
Smart Power Gateway Datasheet
NJ-gw-L01 LoRa Gateway Datasheet NJ-gw-L01 · 7 pages
LoRa Gateway Datasheet
NJ-iot402WE Remote Terminal Unit Datasheet NJ-iot402WE · 4 pages
RTU / 4G Controller Datasheet
NJ-iot210 4G Industrial Gateway User Manual NJ-iot210 · 11 pages
4G Industrial Gateway User Manual
NJ-iot510 Smart Cloud Box Product Manual NJ-iot510 · 5 pages
Smart Light Pole Gateway Product Manual
Product Demo Q&A: GPS Positioning & Pole Tilt Detection NJ-IOT-530 · 3 pages
Smart Street Light Gateway Demo Q&A
FAQ

IoT gateway FAQ: model selection, MOQ, lead time and support

Quick answers to the questions buyers ask most before ordering — send your project details and we will confirm the specifics for your model.

NJ-iot510 smart pole gateway for pole-mounted tilt detection and monitoring
Smart pole gateway · GPS positioning & tilt alarm demo
What should I send for model selection?

Send the network type, required interfaces, protocol list, power input, installation environment and quantity.

Can I get a datasheet before ordering?

Yes. Datasheets and manuals are available in the download center above, and additional documents can be sent on request.

Do you support OEM or ODM?

Yes. Logo, label, enclosure details, firmware behavior and port configuration can be discussed for project orders.

What is the minimum order quantity (MOQ)?

Sample orders and small trial batches are supported. MOQ depends on the model and customization level, and the exact MOQ is confirmed together with the quotation.

How long is the production lead time?

Lead time depends on the model, order quantity and customization requirements. We confirm the delivery schedule together with the quotation so you can plan installation dates.

Which protocols and interfaces do the gateways support?

Gateways support common industrial protocols such as MQTT and Modbus RTU/TCP, with 4G LTE, LoRa/LoRaWAN and Wi-SUN connectivity options across the range. Send us your protocol list and we will match the right model.

Can you provide certification documents for my market?

Yes. Tell us your target market when requesting a quote and we will provide the available certificate documents for the relevant models.

How do I get technical support after purchase?

Documentation is available in the download center, and our engineers provide remote support by email and WhatsApp for configuration, integration and troubleshooting.

Technical support

Contact support for project files and model confirmation

Email or WhatsApp us with the target product and deployment details. We will help narrow down the right gateway and document set.